Category: Leadership
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Thoughts from the other side
No, don’t worry, I’ve not passed on and started speaking from beyond the grave; but given I’m now 3 months into my role at Difrent I thought it might be worth reflecting on how I’ve found things on the other side of the commercial table so to speak. In the first 3 months I’ve worked…
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One month in…
Last month I started with Difrent, my first job in the Private sector after 15 years in the public sector, which felt very much like a change of scenery and a new start, whilst also being a familiar continuation of what I know. So at the end of my first month I thought it would…
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When is Digital not Digital?
When it’s not about user needs or human centric design, but instead about fixing technological infrastructure. When it’s not about transforming the service but keeping the lights on systems. When it’s not about asking “why?”, because you already know the solution you want. As Tom Loosemore said, Digital is applying the culture, practices, processes &…
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Building a case based on assumptions
Why you shouldn’t start with the business case. I’ve been working within Digital transformation for almost ten years now, working on some of the largest projects and programmes within the public sector. From front line services to backend systems, from simple forms to complex benefit processing applications. One thing that has been a feature of every…