Digital and Agile Specialist

Category: Social Media

  • Delivering Digital Government 2019

    This week Claire Harrison (Head of Architecture from CQC) and I had the opportunity to attend the Delivering Digital Goverment event run by Worth Systems in The Hague. The event was focused on how digital has transformed governments across the world, sharing best practices and lessons learned. With speakers from the founding of GDS, like…

  • Reaching out.

    Reaching out.

    A blog for #MentalHealthAwarenessWeek 2019 It’s mental health awareness week, and I’ve seen lots of things about “I’m always here, reach out to me if you need help”, or “show you care, support those around you by reaching out to them and seeing how they are doing”. And I wholeheartedly love both these sentiments. We…

  • What is the value in a Head of Product?

    Our numbers are growing, but what is the role, and what value does it add? When I first took up the role of ‘Head of Product Management’ back in October 2016, I was one of the first in Government to have the title, and within a few months there was a very small band of…

  • The Day Data went Viral

    This week the UK Government and Parliament petitions website has been getting a lot of attention, both good and not so good. This site has been a great example of how the Digital Service Standards work to ensure what we deliver in the public sector meets user needs.

  • My user manual:

    A user manual is a document that tells users how to use a particular system. More recently personal user manuals that help others work with you better have begun to spring up. I’ve seen a few great examples of personal user manuals recently, most recently from Dan Barrett, and I really like the idea; Unfortunately…

  • Finding your tribe. My path to the Civil Service:

    That’s been some great stories shared on twitter today, and it really got me thinking about why I joined the Civil Service, and why I’ve stayed in the public sector. Homeless till I was almost 4, I grew up on a council estate, daughter of a single mum, and like many others seemed to do,…